Your direct line to us

Your direct line to us

VISITOR SERVICE AT THEATER ERFURT

Entrance Martinsgasse
Tel +49 (0) 361 22 33 155 (Mo-Sa from 10 a.m. to 6 p.m.)
Fax +49 (0) 361 22 33 167
E-Mail vorverkauf@theater-erfurt.de
Post Theater Erfurt, Theaterkasse, Postfach 80 05 54, 99031 Erfurt


Opening times
Monday - Friday 10 a.m. to 6 p.m.
Saturday 10 a.m. to 2 p.m.
closed on Sundays and public holidays
Decembre 24th and 31th: 10 a.m. to 1 p.m.
Post: Theater Erfurt, Theaterkasse, Postfach 80 05 54, 99031 Erfurt


Season ticket bureau in the visitor centre at Theatre Erfurt
Tel +49 (0) 361 22 33 152
Fax +49 (0) 361 22 33 167
Mail vorverkauf@theater-erfurt.de
Post Theater Erfurt, Abonnementbüro, Postfach 80 05 54, 99031 Erfurt


BOOKING OFFICE OF THE MEDIA GROUP THURINGIA

Pressehaus Erfurt TA/TLZ
Meyfartstraße 19, 99084 Erfurt,
Monday - Friday 10 a.m. to 6 p.m.
closed on Saturdays

Thüringer Tourismus GmbH
Willy-Brand-Platz 1, 99084 Erfurt
Monday - Friday 9 a.m. to 7 p.m.
Saturday - Sunday 10 a.m. to 4 p.m.

EVAG-Mobilitätszentrum at Anger
Schlösserstraße 4, 99084 Erfurt
Monday - Friday 08.30 a.m. to 7 p.m.
Saturday 09.30 a.m. to 3 p.m.

Tourist Information Erfurt
Benediktsplatz 1, 99084 Erfurt
Monday - Friday 10 a.m. to 6 p.m.
Saturday 10 a.m. to 6 p.m.

You will find more advanced ticket offices in Thuringia on the page of Ticketshop Thuringia here.


ONLINE & MOBILE TICKETS

You can select an event and buy tickets directly online. Select the required performance and your preferred date from our Programme. Payment will be deducted from your bank (currently not possible from abroad). Please note that price specials from special offers can only be purchased from our advanced ticket sales offices. A processing fee of 1.50 EUR per ticket is charged by the ticket seller for ticket purchases in the online shop. Check out the Programme here.


MAILING

When you have placed your order, an invoice will be sent to you and tickets will be dispatched on receipt of payment. The processing fee is 3 EUR. If the period of time until the performance is insufficient (less than 10 days), the tickets will be left for collection at the box office.


EXCHANGE AND LOSS

Tickets can be returned up to 3 working days before the event subject to payment of a cancellation fee of 3 EUR. This does not apply for New Year's Eve, Christmas, New Year and the DomStufen Festival. The reimbursed sum is paid in the form of a voucher. If a ticket is lost, a replacement can be issued. However, the holder of the original ticket has priority over the holder of the replacement ticket.